Support

Reach us

Email info@getwaive.com. Include your app version, iOS version and what happened. Do not send your break code, an invite code or your Apple Account password. We cannot waive or unwaive a phone from here.

Need a break?

Ask for a break in the app. The people you picked get a notice and can break your waive. A kid asks a parent. You may also have emergency breaks left, which you can use on the waived phone.

Restore purchases

On the iPhone with the Apple Account you paid with, open Waive, go to Settings, then Plan, and tap Restore purchases.

Cancel a subscription

Subscriptions are managed by Apple. Open your Apple subscriptions (Settings, your name, Subscriptions on the iPhone), choose Waive, and cancel. You can also tap Manage subscription in the app's Settings.

Refunds

Apple handles refunds. Request one at reportaproblem.apple.com.

Leave a group

In Waive, open Settings, then Groups, tap Leave a group, and pick the group. If your phone is waived, break your waive first.

Privacy questions

Read the privacy policy or email the address above. We do not need your selected app list to look into a problem.